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Call 0490 247 772Procedural Justice Framework™
When a psychosocial hazard or workplace incident occurs, liability escalates fastest where processes are weak or inconsistent. The Procedural Justice Framework™ is an operational risk control that embeds procedural fairness end‑to‑end so your organisation prevents escalation, demonstrates fairness, and protects against psychosocial risks — without adding another system.
Fair‑process standards (SLA)
Acknowledge ≤24h • Triage ≤48h • Findings ≤21d
- Independence checks and role separation
- Transparent communication with parties (expectations & timelines)
- Complete audit trail and evidence pack
At a glance
- Price: A$4,000 per use
- Format: deployable operational control, no new system
- Time to implement: fast start with immediate process gap‑check
- Best for: licensees & large employers under regulator/board scrutiny
Why procedural justice is a powerful liability control
This operational control strengthens your first line of defence by embedding:
- Fair & defensible complaint handling — not just policies, but operational practices aligned to modern regulatory expectations (e.g., WHS Codes of Practice, Respect@Work).
- Investigation protocols — consistent, transparent, and procedurally fair to reduce disputes and escalation.
- Remediation mechanisms — trusted ways to address harm, restore fairness, and maintain organisational integrity.
- Toolkit & coaching — practical templates and coaching for HR, Health & Safety, Legal, Compliance, and Managers.
Outcomes you can rely on:
- Prevent costly escalation by closing process gaps regulators target
- Demonstrate due diligence with evidence you can show (not just policies)
- Protect trust with employees and regulators through fairness and transparency
- Contain liability by proving systems are live, consistent, and defensible
What you get
- Critical Control & Action Plan — roles, steps, triggers, and priority fixes across intake, triage, assessment, and investigation
- Evidence Pack Template — incident log with 10 critical controls (checkboxes), notes, deviations, and attestation
- Investigation Protocols — step‑by‑step procedures that are consistent, fair, and regulator‑ready
- Manager/HR Toolkit — ready‑to‑use templates, scripts, and guidance to ensure consistent, auditable responses
- Optional coaching — targeted sessions to prepare stakeholders assertively
No provider can guarantee zero psychological harm. This framework implements regulator‑ready operational controls and evidence‑based methods to reduce risk, shorten duration, and improve defensibility.